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i-DIAL FREQUENTLY ASKED QUESTIONS

Get comfortable with our i-Dial plans. When you take advantage of our long distance service you will never have to look at the clock again.

Simply call one of our local access numbers, listen for dial tone and dial the destination number of the person you wish to call.


	Questions:

	1	How do I sign up for the i-Dial service?
	2	What equipment do I need to use the i-Dial service?
	3	Do I need high speed internet for the i-Dial service?
	4	How I use the i-Dial service?
	5	What is reverse calling?
	6	How do I keep track of all the per minute charges?
	7	How do I contact Technical Support?

	Answers:

	1	You can sign up by phone or online. All services require you to choose one of our PAP (Pre-Authorized Payment) options, direct bank debit or credit card.

	2	No special equipment is needed to use our i-Dial service. All that is required is a telephone line and a telephone.

	3	No, you do not need High Speed Internet for our i-Dial service.

	4	Instructions: To make a long distance call: 1. Dial your local access number. 2. Wait for the dial tone. 3. Dial the 1 + area code and the number of the person you wish to call.

	5	Reverse Calling is a unique feature whereby a caller who is not a subscriber to our service may place a call to a subscriber and not incur a long distance charge. The non-subscriber would call one of our local access numbers and then enter the telephone number of the Unitz subscriber. Our system then processes the call by calling the valid subscriber and connecting the two parties.

	6	To make it easy to track your per minute usage simply log into our online account portal and get real time logs of all your calls.

	7	You can obtain further support here.


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